Approving or declining booking requests

Read the request details and confirm that the dates work for your listing before responding.

Respond to a request

1. Open Reservations, then select Requests.
2. Select the request you want to review.
3. Review the traveler, stay overview, dates, occupants, pets, and message.
4. Select Approve and confirm Approve this booking request?, or select Decline request and confirm Decline this booking request?.

The request detail refreshes after the action. Approve is an acceptance action; it does not by itself prove that the stay is Confirmed / Active. Follow the status shown in Reservations.

After approval, PTOspace rechecks availability and temporarily holds the dates while the traveler completes the next required step. Follow the server-owned status and deadline shown in PTOspace; approval is not confirmation. Decline leaves no payment or inventory hold, and does not require Host identity verification.

Read the confirmation dialog before completing either action.