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Managing a stay

To manage a stay, use the signed-in Stays area, which groups your booking activity and confirmed or active stays.

  1. Open Stays.
  2. Select Upcoming, Current, or Past to filter the list.
  3. Select a card to open Booking details or Stay details.
  4. Review the property, host, dates, guests, pets, status, and displayed stay value.
  5. Use Message host when that action is available for the booking.

Pending requests and payment holds are not confirmed stays. A request can be Request pending while the dates remain available; an approved Request or Reserve checkout may be Awaiting traveler payment while dates are held. Only successful payment produces Confirmed and booked inventory. Use the server-provided status and deadline rather than a device clock.

Some booking cards may show a request action, a payment-dependent next step, or a cancellation action. Use only the action currently displayed for that booking.