Pre-payment booking cancellations

This guide covers pre-payment actions only. First identify whether the booking is still a request or an unpaid payment hold. PTOspace treats those actions separately from confirmed-booking cancellation.

Choose the action shown for your booking

For an eligible request that has not reached confirmation, the booking details screen may show Withdraw request. Review the confirmation dialog before selecting Withdraw.
For an eligible unpaid payment hold, the booking details screen may show a cancellation/withdrawal action. Selecting it releases the temporary hold; no refund is involved because successful payment has not occurred.
Self-service cancellation of a confirmed booking is not part of Booking Lifecycle v1.0. Do not infer a refund, fee, payout, or transfer outcome from this pre-payment guide.

The available action depends on the booking state and release capabilities. Do not assume that withdrawing a request, canceling an unpaid hold, and canceling a confirmed booking have the same inventory, payment, refund, or host outcome.

Review the cancellation information shown for the specific booking before continuing. No general refund, fee, deadline, or payment outcome is established by this article.